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Shops

An organisation can run several shops in Commerce Orbit. Each shop stands on its own, with its products, customers, orders, payments, address and settings.

Explanation2 min read

A shop is everything you sell under one name. Northwilds could run its main shop and a separate Northwilds Outlet for last season's gear, each with its own address, prices and Stripe account. Opening Commerce Orbit shows Shops, a card for each shop you can work in, with its orders in the last 30 days, its revenue this month, its live products and whether payments are set up.

What belongs to a shop

Nothing is shared between shops. Each one has its own:

  • products, collections, custom fields, price lists, discounts and gift cards
  • customers, companies and segments
  • orders, draft orders, returns and subscriptions
  • stock locations, stock, transfers and purchase orders
  • shipping, taxes, markets and shop addresses
  • Stripe account, MAM connection and carrier
  • email templates, API keys, webhooks, AI assistants and media
  • reports, audit trail and Bin

The organisation keeps the people and their roles, the plan and billing, and the sending domain for emails, which every shop uses.

Moving between shops

The menu at the top of the sidebar lists your shops. Choose one to open it, or All shops to go back to the cards. Each shop's pages live under its own address, so a link to an order always opens the right shop.

Shops in the Bin

An Admin can move a shop to the Bin from the bottom of its Shop settings. A shop in the Bin is offline: its hosted shop, checkout and APIs stop answering. Everything in it is kept. Restore it under Bin on the Shops page. Only owners can delete a shop for good, which erases everything in it.

The organisation's Audit trail lists shops added, binned and restored, and changes to people's roles and shops. Changes inside a shop are in that shop's own audit trail.

Plans

Starter includes one shop, Growth three and Enterprise as many as you need. Products and stock locations count per shop. See Plans and the trial.

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Read next

Add a shopAdd another shop to your organisation and set it up to sell, from its name and address to Stripe and its first product.Shop accessChoose which shops each Editor and Viewer works in. Owners and admins always work in every shop.Plans and the trialWhat each Commerce Orbit plan costs and includes, how the 14-day trial works, and what happens when it ends or when you have more products than your plan allows.Shop settingsYour shop's name, address, logo and colour, its currencies and languages, the websites that may use it, how checkout holds stock, the emails to customers, the seller on invoices and your order and invoice numbers.Show your products on your websiteConnect a website space in CMS Orbit, so editors can put products and collections on pages with blocks, with prices and stock that stay current by themselves.