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Languages and currencies

Sell in several languages and currencies, with your own price in each currency rather than a conversion, and translations of products, collections and emails.

How-to guide3 min read

Choose the languages and currencies you sell in under Settings. The first of each is your main one. Only Admins can change them.

Currencies

Selling in more than one currency is in the Growth and Enterprise plans. See Plans and the trial.

Commerce Orbit sells in EUR, NOK, SEK, DKK, GBP, USD, CHF, ISK, PLN, CZK, JPY, AUD, CAD and NZD.

Every price is set by you. Commerce Orbit never converts a price with an exchange rate, so the amount a shopper pays is always one you chose, such as €279 and 3,290 kr for the Storm shell jacket.

  • Main currency: every variant has a price in it.
  • Other currencies: give each variant a price in them on the product. A variant without a price in a currency can't be bought in that currency: the cart says "Storm shell jacket has no price in SEK". Add the missing price, or the shopper can switch currency.

The shopper chooses the currency on the hosted shop, and websites pass it to the storefront API. An order is placed, charged through Stripe and refunded in the currency of its cart. Overview and Reports show sales in each currency separately.

What only works in the main currency

Some settings use your main currency only:

Compare-at prices
In other currencies
Not shown.
Free over on a shipping rate
In other currencies
The rate's normal price applies. Give the rate a price in each currency.
Fixed prices on a price list
In other currencies
The variant's normal price in that currency applies. Percentage price lists work in every currency.
Prices from MAM
In other currencies
MAM sets the main currency price; other currencies keep yours. A company linked to MAM gets its account price only on orders in the main currency.

A fixed amount discount code works in the one currency you choose for it; a percentage works in every currency. See Discount codes.

Languages

Commerce Orbit offers English, Norwegian (Bokmål and Nynorsk), Swedish, Danish, Finnish, Icelandic, German, French, Spanish, Italian, Dutch and Polish.

For each language besides your main one you can translate:

Anything not translated shows in your main language. Options, variants, specifications and tags aren't translated: use words that work in all your languages, or your main language.

The hosted shop's own words, such as Add to cart and the checkout, come in English, Norwegian and German. In other languages they show in English, while your product text shows in the shopper's language.

Which language a shopper gets

  • Hosted shop: the shopper picks a language, and the address carries it, such as ?locale=nb.
  • Your website: pages in CMS Orbit pass their own language; developers pass locale to the storefront API.
  • Emails: each order remembers the language it was placed in, and every email about it uses that language, with dates and amounts written the way that language writes them.

A language you don't offer falls back to your main language.

To open the hosted shop in a country's own currency and language, on an address such as shop.northwilds.no, make a market. See Markets and their own addresses.

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ProductsAdd products with options and variants, SKUs, prices in each currency, compare-at prices, images, specifications, SEO text and translations, and choose when they are for sale.Shipping and taxesShipping zones and rates, free shipping over an amount and collection in store, and how Commerce Orbit works out VAT: prices with VAT, One Stop Shop, reverse charge, exports and your own rates.The hosted shopCommerce Orbit gives every organisation a ready shop with product, collection, cart, checkout and order pages, in your languages and currencies. When to use it, and when to sell on your own website instead.Emails to customersThe emails Commerce Orbit sends to customers and when, how to change their wording and translations with variables, your own templates, and sending from your own domain.DiscountsMake codes such as WINTER15 and automatic offers such as buy 2 boots, get socks free. Take a percentage or an amount off, make shipping free, and decide which discounts work together.