Who can do what
Viewers read everything, Editors also run trips and bookings, Admins also manage Stripe, refunds, settings, keys and people, and only owners delete images for good.
Reference2 min read
People get Travel Orbit from your organisation in Orbit, under Members. Add or remove them there. Their role in Travel Orbit then decides what they can do.
| Viewer | Editor | Admin | |
|---|---|---|---|
| See trips, departures, bookings, payments and reports, and download traveller lists | Yes | Yes | Yes |
| Create, change, publish, archive and bin trips, departures and the itinerary | Yes | Yes | |
| Discount codes, guides, places to stay, destinations and media | Yes | Yes | |
| Translate trips and the library | Yes | Yes | |
| Book for travellers, confirm and decline requests, and cancel bookings without a refund | Yes | Yes | |
| Record payments made outside Stripe, assign bookings and write to travellers | Yes | Yes | |
| Refund, and cancel with a refund | Yes | ||
| Connect, change and remove the Stripe key | Yes | ||
| Change booking settings, email templates and AI writing | Yes | ||
| Connect a website space in CMS Orbit | Yes | ||
| Create, rename, revoke and remove API keys | Yes | ||
| Choose people's roles and brands, and read the audit trail | Yes | ||
| Add brands and move them to the bin | Yes |
- Owners and admins in Orbit are always Admins in Travel Orbit.
- Members start as Viewers with every brand. An Admin can make them Editors under People, and choose which brands they see.
- A person's role is the same in every brand they can open.
- Only owners in Orbit can delete images for good from the bin. Trips, guides and places to stay in the bin can be restored, not deleted.
The People screen
People, on the Brands page's sidebar, lists everyone in your organisation who has Travel Orbit, with their role in Orbit and their role in Travel Orbit. Only Admins see it. Search by name or email, and choose Editor or Viewer for a member. The role of an owner or admin in Orbit can't be changed here.
Brand access
When your organisation has more than one brand, People also has a Brands column. Choose Every brand, also new ones, or tick the brands a member may open, then select Save. A brand someone can't open doesn't show for them anywhere: not in the brand switcher, not on the Brands page, not in Orbit's search, and they get no notifications from it. Owners and admins in Orbit always see every brand.
Refunds and the Stripe key are limited to Admins because they move money or decide where it goes. Give the Admin role in Orbit only to people who should do that.
An AI assistant works with the role of the person who connected it.
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