Orbit connections
See what Presence Orbit shares with Orbit's other satellites, ask for reviews after trips and orders, and find where each connection is set up.
How-to guide2 min read
Open Orbit connections. It has one card for each of Orbit's other satellites.
What the badges mean
Every card has one of these badges, the same in every satellite:
- Working: the connection is on, or needs nothing from you. The card lists what flows each way and where to change it.
- Ready to set up: the connection is set up on this page or one click away. The card has the button or switch for it.
- Set up in another satellite: the switch lives in the other satellite, and this one can't see whether it is on. Open takes you to the exact page.
- Nothing to connect yet: the two satellites don't share anything yet. The card says what to do instead, where there is something.
- Not in your organisation: your organisation doesn't have that satellite. Add it in Orbit opens your organisation's Billing in Orbit, where an owner can start a free trial.
The line at the top counts them, such as "2 working · 1 ready to set up", and the cards are sorted the same way. Each card lists what comes From the other satellite, what goes Into it, and what works Both ways.
Orbit connections are only links between Orbit's own satellites. Outside services, such as Stripe, MAM, Sendcloud, Twilio, review sites or your own website, are set up elsewhere in each satellite.
Travel Orbit and Commerce Orbit
Presence Orbit can ask travellers for a review after each trip, and customers after each order. Set up review requests opens the page where you switch it on, choose the delay and pick which Presence Orbit location each trip or stock location asks for. See Ask for reviews after trips and orders.
A sending domain set up in Careers Orbit, Commerce Orbit, Presence Orbit or Travel Orbit sends email from all of them, so these cards always say Working.
Insights Orbit
Presence Orbit offers every new review to Insights Orbit as a Review received event, with its rating and the review site. Each site in Insights Orbit chooses whether to count it, so the card says Set up in Insights Orbit and opens the page that lists its sites.
CMS Orbit
A website built with CMS Orbit shows your locations' reviews and ratings with its own blocks: Reviews, Rating badge and Leave a review. Each website space is connected in CMS Orbit, so the card says Set up in CMS Orbit and opens your spaces. See Your reviews on websites built with CMS Orbit.
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