# Alerts

> Get a notification in the Orbit bell when visits fall or rise sharply, or a goal stops being completed, which often means a broken form.

Source: https://docs.bifrostorbit.com/insights/everyone/alerts/

An alert puts a notification in the Orbit bell of the people you choose when something unusual happens on a site, with the numbers and a link to the site. Alerts come with every plan.

## Suggested alerts

Every new site gets two alerts for every Admin:

- **Visits fell by more than 50%**, against the same weekday last week
- **No goal completed for 24 hours**, after goals were completed in the week before. That often means a form, a checkout or the script stopped working.

For a site without alerts, select **Add the suggested alerts** under **Alerts**.

## Add an alert

1. Open **Alerts** under **Notifications** and select **New alert**.
2. Choose the site and what to be told about:
   - **Visits fall against the same weekday**, by more than a share you choose
   - **Visits rise against the same weekday**, for a campaign or a mention that brings many visitors
   - **A goal stops being completed**, for any goal or one goal, for 6 hours to a week
3. Choose who to tell: **Every Admin**, the people you tick, or both. Only people with Insights Orbit in your organisation can be chosen.
4. Select **Add alert**.

Editors and Admins can add, change and delete alerts. Deleted alerts go to the bin.

## When alerts are checked

Insights Orbit checks every alert once an hour.

- Visits alerts compare today, from midnight in the site's time zone to the last full hour, with the same hours on the same weekday a week before. They start at 03:00 in the site's time zone and wait until there were at least 30 visits to compare with, so a quiet morning doesn't raise one. Each tells people at most once a day.
- Goal alerts look at the last 6 hours to a week, as you chose, and only count when the goal was completed in the week before that. Each tells people once, and again only after the goal was completed in between.